Services Overview

Software Process, Inc. provides our customers with the following Services:

ITIL, ITSM, ISO, CMMI and capability assessments and audits for clients across the globe

Short Term Assessments – Two Weeks, 4 Weeks, 8 Weeks and 12 Weeks depending on the size and complexity of organizations

CMMI Maturity Assessments – Six to Eight Weeks

Capability Assessments 4 to 8 Weeks

Road Maps and Strategic Alignments – 6 to 12 Weeks

Strategic and Transformational Road Maps

Developing business and IT Roadmaps

Aligning Transformational Roadmap with Business requirements and Tactical Roadmaps

Business Service Management Roadmaps

Organizational Change Management

Stakeholder Analysis, Adoption Campaigns, Communication Campaigns, Organizational Development, OCM Roadmaps, Collaboration, Roadshows, Training, Training Development and Mentoring

ServiceNow Quick Starts, Health Checks, Implementations, ServiceNow Certified Administrators, Advisors, Architects, Developers, BPC, BA’s, Program Managers, Project Managers, Engagement Managers and Trainers

Requirement Workshops to document “As Is” and “To Be” Process Redesign, Transformational, Modernization projects with focus on early planning, implementations, training and mentoring

Program & Project Management Adoption

Portfolio Project and Demand Management

Resource Staffing Models – Short Term and Long Term