Organizational Change Management (OCM) Model

Software Process, Inc. provides services in the area of Strategic Organizational Change Management. Our consultants are skilled in cultivating persuasive change by using creative problem solving skills, leading transformation and assisting customers to visualize, understand and achieve their goals and objectives.

Our skilled teams have the ability to influence others to adapt to the change, perform as “change champions”, and clearly delivering value and benefits to our customers.

We have talent in all areas of change for large scaled initiatives (including and providing post-implementation support and debriefs), conducted change impact/readiness assessments, managed leadership/sponsorship engagement (including stakeholder assessments), and designed organizational structures while aligning organizations and delivering quality and services to our customers.

OCM Management

Plans, implements, and tracks OCM deliverables to enable project success.
Integrates OCM into broader project plans to ensure OCM risks are actively managed

  • OCM Strategy & Roadmap
  • OCM Work Plan
  • Stakeholder Analysis
  • Lessons Learned

Leadership Alignment

Engages leadership and generates support for the project and
alignment with a common vision and set of objectives.

  • Leadership Assessment

Communication & Engagement

Informs and educates to generate commitment among impacted stakeholders/audiences,
and reduce resistance.

  • Communication Plan
  • Change Champion Framework
  • Deployment Campaign
  • Roadshow and Town Hall Meetings

Organizational Impact and Readiness

Provides an understanding of what will change in the organization,
who will be impacted and how.

  • Change Impact Assessment
  • Change Readiness Assessment


Determines training needs develops materials,
delivers training activities: including logistics, evaluates training support, and effectiveness.

  • Training Plan
  • Course Curriculum
  • Training and Performance
  • Support Materials
  • End User Training